Privacy Policy for Lilsarg.com
1. Introduction
Lilsarg.com (“we,” “our,” or “us”) is committed to protecting and respecting your privacy in accordance with applicable data privacy laws, including the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other relevant legislation. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our services, access our website at lilsarg.com, or otherwise engage with us.
Your trust is important to us, and we are fully dedicated to ensuring the confidentiality, integrity, and availability of your personal information.
2. Scope and Data Controller
This Privacy Policy applies to all users, customers, and visitors of lilsarg.com. It governs the processing of personal data collected through our website, related services, and communications. Lilsarg.com is the controller of your personal data for the purposes of GDPR and other applicable laws. If you provide us with information that identifies or could identify an individual (“personal data”), we undertake to process it in compliance with this Policy.
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
Includes information about how you use our website, such as IP addresses, browser types, access times, referring URLs, device identifiers, time zone settings, clickstream activity, and interactions with website functions and content.
b. Account Data
Includes identifying details provided when you register or transact with us, such as your full name, postal address, email address, phone number, and login credentials.
c. Profile Data
Includes information related to your user profile, such as product preferences, past orders, account settings, language preferences, saved items, and behavior while using our services.
d. Communication Data
Includes records of communications between you and us, such as support inquiries, email correspondence, live chat logs, and dispute/feedback submissions.
e. Technical Data
Includes device-specific details including hardware model, operating system version, browser plug-ins, mobile network information, and system configuration details.
f. Transaction Data
Includes payment information (with care taken not to store full financial details), billing history, order confirmations, shipping details, and delivery status updates.
g. Preference Data
Includes your responses to marketing preferences, opt-in/opt-out status for emails or notifications, customizations of your user experience, and interests based on browsing or purchasing history.
4. Legal Bases for Processing
We process personal data under the following legal bases, as applicable:
– Legitimate Interest: To operate our platform, evaluate user behavior, enhance services, and ensure reliable and secure access to lilsarg.com.
– Contract: To fulfill obligations related to any contract we enter into with you, such as processing your orders or registering your user account.
– Consent: Where required, we will obtain your explicit consent to process your personal data, particularly for marketing, analytics, or data sharing.
– Legal Obligation: When necessary for compliance with legal or regulatory requirements, including tax, audit, and anti-fraud obligations.
5. Your Rights
In accordance with GDPR and CCPA, you have the following rights regarding your personal data:
– Right to Access: Obtain confirmation regarding whether your data is processed and access a copy of that data.
– Right to Rectification: Request correction of inaccurate or incomplete personal data.
– Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain conditions.
– Right to Restrict Processing: Limit the manner in which we process your data
– Right to Data Portability: Obtain your data in a structured, commonly used format and have it transferred to another controller, where technically feasible.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Revoke previously given consent at any time, without affecting prior lawful processing.
To exercise these rights, you may contact us at [email protected].
6. Security Measures
We employ a comprehensive set of technical and organizational measures to safeguard your personal data, including:
– Encryption of data both at rest and in transit
– Role-based access control and secure login mechanisms
– Regularly scheduled database backups
– Employee training and confidentiality agreements
– Ongoing assessment and improvement of our information security protocols
7. International Data Transfers
When transferring personal data outside of your jurisdiction (e.g., from the EU to the United States), we take appropriate safeguards as required by law. This includes the use of Standard Contractual Clauses approved by the European Commission and adherence to applicable adequacy decisions or certification frameworks.
8. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including:
– Usage Data: Up to 12 months for analytics and performance tracking
– Account Data: While the account is active and up to 6 years afterwards for recordkeeping
– Profile and Transaction Data: Up to 7 years for tax, audit, and legal purposes
– Communication Data: Up to 2 years following resolution of the inquiry
– Preference Data: Until the user updates their preferences or withdraws consent
We periodically review our data retention schedules to ensure compliance.
9. Cookie Policy
Our website uses cookies to enhance the user experience. These cookies may include:
– Essential Cookies: Necessary for site functionality (e.g., login, cart)
– Functional Cookies: Help remember your preferences and settings
– Analytics Cookies: Collect anonymized data on user interactions for site optimization
– Performance Cookies: Improve speed and responsiveness based on traffic data
For a complete list of cookies used, please see our Cookies Notice, accessible on lilsarg.com.
10. Cookie Management and Compliance
You may manage or disable cookies through your browser settings or by using cookie management tools provided on lilsarg.com. Where required by GDPR, we seek affirmative consent for non-essential cookies at the time of access. Under CCPA, California residents have the right to opt out of the sale or sharing of their personal data collected through cookies.
11. Children’s Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal data from individuals under 13. If we become aware that a child has provided us with personal information without verifiable parental consent, we will take steps to delete such data from our systems. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at [email protected].
12. Policy Updates and Notifications
We may update this Privacy Policy to reflect changes in our practices or applicable law. Any material amendments will be communicated via notifications on lilsarg.com or direct email where feasible. Continued use of the site after such changes constitutes your acceptance.
We encourage you to review this Policy periodically to stay informed about how we protect your information.
13. Contact
For any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, you may contact us at:
Email: [email protected]
Website: https://lilsarg.com
We are committed to upholding your privacy rights and processing your data in accordance with the GDPR, CCPA, and other applicable statutes. Please reach out to us with any concerns regarding your personal data or our privacy practices.